1. We are committed to safeguarding your privacy and ensuring that your personal data is protected. We therefore make sure that Tour policies and practices in relation to personal data comply with the requirements of the Personal Data Protection Act 2010 (the “Act”) under the laws of Malaysia.
2. This privacy policy applies to www.herbsgrocer.com.my (“the Site”) and to personal data collected about you by Herbs Grocer (“we”, “us” or “our”). By using the Site, you are agreeing to the terms of this privacy policy. If you do not agree with any term of this policy, please do not use the Site.
Personal Information Collection Statement
Please note that this Privacy Policy may be amended from time to time by posting the updated version here on the Site. You are advised to check it on a regular basis.
3. When you visit the Site, we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. We use cookies and similar technologies to collect data about your use of the Site. For your information, Cookies are small computer files that can be stored on your computer for the purposes of obtaining configuration information and analysing your browsing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the website. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but if you do so you may not be able to utilize or activate certain available functions on our Site.
4. At times, you may be asked to provide your personally identifiable information (“Personal Data”) including, but not limited to, your name, gender, age, telephone number, home address, email address, credit card information, bank account number and favourite activities, etc. in order to enjoy the service we offer which including the use of Personal Data for direct marketing.
5. All personal data you provide to us is secured on our website with restricted access by authorized personnel only. We maintain appropriate administrative, technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing.
The Site may contain hyperlinks to other websites provided by third parties. We do not control these third party websites or any of the content contained on those websites. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement for the website you visit.
Please keep your password and personal information properly. Make sure to log out of the account every time you connect to avoid being misused by others, especially the password should not be disclosed to anyone. If you find that it has been stolen or other problems occur, please Immediately contact us, all registered accounts shall bear full responsibility for the occurrence of personal account and password
6. Should you have any enquiries concerning our Privacy Policy, please feel free to contact our Customer Service Helpline.
Types of Personally Identifiable Information Collected
7.1 As a HerbsGrocer customer, it may be necessary for you to provide us with your Personal Data when you apply to us and / or continue to subscribe with us for a service and / or product ("Services"). If your Personal Data is incomplete or incorrect, we may not be able to provide or continue to provide the Services to you.
7.2. We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the laws of Malaysia.
7.3. In this PICS, the following terms shall have the following meaning:
“Our affiliates”
This covers all the retail and manufacturing divisions operating under the Group offering goods or services
to consumers, including health & beauty products, food and groceries, water and beverages.
“Retail Goods or Services”
This covers all sales of goods or provision of services in relation to any of the following
(whether through physical or online channels): herbal supplements, Chinese remedies, food &
beverages, restaurants, groceries and household products, general merchandise, health & beauty,
pharmaceutical products and baby products.
7.4. You agree that all the Personal Data provided by you to us may be used and retained by us for the following purposes and for other purposes as may be agreed between you and us or required by law from time to time:
7.5. We would also like to use your Personal Data (including your name, telephone number, address and email address and other information provided to us when you register) for direct marketing to you (whether by post, email, phone, SMS or the like) in relation to:
7.6. We may disclose and transfer in Malaysia to our agents or contractors under a duty of confidentiality to us who provide administrative, data processing, research and marketing, distribution, telecommunications, professional or other similar services to us and to any of our actual or proposed assignees or transferees of our rights with respect to you in connection with a merger, sale or transfer (whether of assets or shares), to use, hold, process or retain such Personal Data for the purposes mentioned in paragraphs 7.4 and 7.5 above on our behalf.
7.7. You have the right to:
7.8. Any requests in relation to the above shall be in writing (sent by post or email) and addressed to:
7.9. In accordance with the Act, we have the right to charge you a reasonable fee for the processing of any Personal Data access request.
7.10. Nothing in this PICS shall limit your rights under the Act.
